سياسة الشحن

Shipping Policy for جونغا in compliance with الإمارات العربية المتحدة Regulations

At جونغا، we adhere to the regulations and standards set by the الإمارات العربية المتحدة (الإمارات العربية المتحدة) to ensure a seamless and lawful shipping experience. Please review our shipping policy for detailed information on delivery timelines and procedures.

1. Local الإمارات العربية المتحدة Delivery:

• We are committed to processing and shipping orders within 5-15 working days for deliveries within the الإمارات العربية المتحدة (الإمارات العربية المتحدة).
• Free shipping is provided for all local الإمارات العربية المتحدة shipments، in compliance with applicable regulations.
• Customers will receive an email confirmation with tracking details once the order has been dispatched.

2. International Shipping:

• For international shipping inquiries، please contact our customer service team at order@جونغا.one
• Alternatively، our team will reach out to you shortly after placing your order to discuss international shipping options، timelines، and associated costs، ensuring full adherence to الإمارات العربية المتحدة regulations.

3. Shipping Charges:

• Shipping charges are applicable for international shipments and are calculated based on the destination and the weight of the package.
• Customers will be informed of international shipping costs during the checkout process، with complete transparency to comply with الإمارات العربية المتحدة consumer protection laws.

4. Customs and Import Duties:

• For international shipments، customs duties، taxes، and fees may apply. Customers are responsible for any additional charges incurred upon delivery، as required by الإمارات العربية المتحدة customs regulations.

5. Shipment Tracking:

• Upon shipment، customers will receive a confirmation email with a tracking number to monitor the status of their delivery.
• The provided tracking information enables customers to stay informed through our website or the designated courier service، aligning with الإمارات العربية المتحدة transparency standards.

6. Address Accuracy:

• Customers are urged to provide accurate shipping information، aligning with الإمارات العربية المتحدة regulations. Ensuring the completeness and correctness of shipping addresses is crucial to prevent any delivery issues.

7. Delays and Unforeseen Circumstances:

• While we strive to meet delivery timelines، unforeseen circumstances such as customs delays or issues with the courier service may occur. In such instances، we commit to prompt communication with affected customers، adhering to الإمارات العربية المتحدة consumer rights guidelines.

8. Contact Information:

• For any shipping-related inquiries، please contact our customer service team at order@جونغا.one، to ensure compliance with الإمارات العربية المتحدة customer service regulations.

Note: This shipping policy is effective from 1/1/2024 and is subject to updates in line with الإمارات العربية المتحدة laws. Please refer to our website for the latest and most accurate information.

Thank you for choosing جونغا. We appreciate your understanding and cooperation as we align with الإمارات العربية المتحدة regulations to provide a secure and delightful shopping experience for our valued customers.